HousingHub's Complaints & Feedback system gives tenants a proper channel to raise issues — and gives landlords and admins a structured dashboard to track, respond to, and close every complaint.
See how HousingHub transforms the experience for everyone involved.
Simple steps to get up and running on HousingHub.
Everything you need, built into one powerful platform.
Structured form capturing complaint type, details, severity, and attachments.
Tenants can raise sensitive complaints without revealing their identity.
Landlords notified immediately when a new complaint is filed.
Both parties track complaint status from submission to resolution.
Unresolved complaints auto-escalate to HousingHub admin after a set period.
Full record of all complaints per property available for audit and review.
Set up a proper complaints channel on HousingHub and show your tenants that every issue matters and gets resolved.
Quick feedback with problems and challenges solved and handled by HousingHub Team